Privacy Policy – REMAX ROYAL KING

Privacy Policy
RE/MAX Sri Lanka
Effective Date: 14 January 2025.

RE/MAX Sri Lanka (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, agents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, mobile applications, and other services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information:

Name, address, email, and phone number

Identification documents (e.g., NIC, passport) if required
Payment and billing details

b. Property Information:

Property details and ownership information
Transaction history related to property sales, purchases, and rentals

c. Technical & Usage Data:

IP addresses, browser type, and device information
Cookies and analytics data from website visits

d. Communication & Preferences:

Contact preferences and marketing consent
Correspondence with RE/MAX Sri Lanka

2. How We Use Your Information

We use collected data to:

Facilitate real estate transactions
Provide customer support and respond to inquiries
Improve our website, services, and user experience
Send marketing communications (with consent)
Comply with legal obligations and regulations

3. How We Share Your Information

We do not sell your personal information. However, we may share information with:

Affiliated RE/MAX Agents & Offices: To facilitate transactions and customer services
Service Providers: Third-party vendors assisting in operations (e.g., IT support, payment processing)
Legal & Regulatory Authorities: When required by law or to protect our business interests

4. Data Security

We implement industry-standard security measures to protect your data. However, no electronic transmission or storage is 100% secure, so we encourage users to take precautions when sharing personal information online.